Usually all orders are processed and shipped within 3 working days.
When will my order ship?
Most order ship within 52 hours. After execute an order, we will send tracking number by e-mail, and providing inquiry addresses.
Can you ship to my country?
we can ship to your country.we can ship single item samples or large orders to more than 100 countries.
When will my order arrive?
This shipping method is the fastest available. Delivery times are between 3 – 15 days to all major destinations. We also have Expedited options available for most items, which means your order will arrive 3 or 9 business days after it leaves the warehouse.
Easy 30-Day Returns
We’re committed to your total satisfaction. If, for any reason, you’re not completely happy with your purchase, you can get a full refund of the product price and any associated tax, within 60 business days of receipt of the item(s). To receive either a credit toward an exchange or a credit on your charge account, please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense and no refund will be issued. Women’s swimwear is eligible for return only if the sanitary liner is place. Underwear, Customized and personalized items are not returnable. Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment. All transactions are secured. The website is provided with an SSL encryption system to protect personal and payment data. We will not collect and personally identifiable information (e.g. name, address, telephone number and e-mail address), also referred to herein as “personal information”, about you unless you provide it to us voluntarily.
Cancellation
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get a full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept the return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please send your purchase to the following warehouse address: 8 Rue des Mardeaus, 41000 Villebarou, France. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected]